The Organizational Ombudsman: Origins, Roles and Operations A Legal Guide - Charles L Howard

The Organizational Ombudsman: Origins, Roles and Operations A Legal Guide Charles L Howard ISBN 9781604427783

An indispensable resource for ombudsmen, dispute resolution professionals, in-house counsel, corporate leaders, university administrators, compliance officers, and human resources personnel, this book provides a comprehensive history and analysis of the evolving role of the organizational ombudsman. It explores why ombudsman programs are critical to modern organizations and examines the pressures these programs face from developments in criminal law, employment law, corporate governance, and regulatory compliance.

Key features include:

• Rationale for Ombudsman Offices: A detailed explanation of why ombudsman programs are necessary, incorporating demographic trends, technological advances, and globalization, all of which shape interactions and workplace dynamics in large organizations.

• Program Structure and Documentation: Practical guidance on designing, implementing, and documenting an ombudsman program, including strategies for managing issues that may arise in litigation.

• Legal Framework: A thorough discussion of legal considerations affecting organizational ombudsman programs, including confidentiality, imputed notice, and relevant case law.

• Relevant Topics for Practice: Insight into discovery tools, arbitration and mediation, federal sentencing guidelines, the Cleary Act, constitutional limitations on privilege claims, and the European Union Data Privacy Directive.

• Real-World Applications: Numerous examples demonstrating how ombudsmen operate within organizations, effectively addressing concerns and conflicts that might otherwise go unreported.

This book serves as both a practical guide and a scholarly reference, equipping readers with the knowledge and tools needed to understand, establish, and maintain effective ombudsman programs in a variety of organizational settings.

The Organizational Ombudsman: Origins, Roles and Operations A Legal Guide Charles L Howard ISBN 9781604427783, 978-1604427783 & 9781614383789

Author
Charles L Howard