Inside Out: How Conflict Professionals Can Use Self-Reflection to Help Their Clients - Gary Friedman cover
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Inside Out: How Conflict Professionals Can Use Self-Reflection to Help Their Clients - Gary Friedman

ISBN
9781627227766
Publisher
American Bar Association
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$43.99 one-time purchase · 15% restocking fee on returns

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Inside Out: How Conflict Professionals Can Use Self-Reflection to Help Their Clients Gary Friedman ISBN 9781627227766

In this insightful new book, author Gary Friedman explores how conflict professionals can access and engage their internal selves when working with people in conflict in ways that are constructive and effective for clients. This practical guide encourages readers to pay close attention to emotional cues, which often reveal unacknowledged feelings, concerns, and priorities that can be essential to resolving conflict when properly understood and communicated.

By integrating external dynamics with the internal world—such as attitudes, relationships, and emotions—conflict professionals can better determine the most appropriate course of action for all parties involved. The book is based on a program that Gary Friedman has taught for the past six years alongside Jack Himmelstein, a law professor and attorney, and Norman Fischer, a Buddhist monk. This approach challenges traditional conflict-resolution conventions by emphasizing self-reflection and a deep commitment to bringing one’s whole self into service of others.

At its core, the book promotes the intentional use of self-awareness—working from the inside out—to improve both process and outcomes. Whether you are a mediator, litigator, lawyer, or professional conflict resolver, this book is an essential resource for enhancing client satisfaction and achieving more successful resolutions.

Inside Out: How Conflict Professionals Can Use Self-Reflection to Help Their Clients Gary Friedman ISBN 9781627227766, 978-1627227766 & 978-16272-27766

Author
Gary Friedman