Description
The Practice of Mediation: A Video-Integrated Text 4th Edition Douglas N. Frenkel ISBN 9781543847604
This widely adopted, all-original book was the first in its field to combine comprehensive analysis of the mediation process with integrated video case studies demonstrating a full range of mediation skills. The core text is paired with nearly eight hours of online video featuring three real-world cases: a child custody dispute, a small claims consumer matter, and a complex negligence suit. These unscripted mediations showcase mediators and lawyers with diverse backgrounds and styles, including an extended comparative example of facilitative and evaluative mediation on the same case. By integrating text and video, students gain a deeper understanding of mediation, enabling classroom and clinical instruction to be more sophisticated and effective.
New to the Fourth Edition:
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A new chapter on mediating via video conference, including research comparing remote and in-person mediation.
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A new chapter on pre-mediation conferencing, with nearly one hour of video depicting Zoom conferences in an employment discrimination matter.
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Updated discussion on the potential impact of virtual mediation on mediator ethics, representation, and the mediation process.
Benefits for Professors and Students:
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Practice- and research-based analysis of negotiations and why they fail.
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Contextualized model of the mediator’s role and skills, applicable across a wide range of disputes, with emphasis on clinical and simulation settings.
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Exploration of fundamental mediation norms and ethical considerations through real case examples.
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Video and case-based instruction on representing clients in mediation.
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End-of-chapter problems to assess student learning.
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Transcripts of video clips for detailed post-viewing analysis.
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Enhanced classroom discussion enabled by shared video experiences, fostering constructive feedback and critical thinking.
The Practice of Mediation: A Video-Integrated Text 4th Edition Douglas N. Frenkel ISBN 9781543847604, 978-1543847604 & 9781543857412
Authors
Douglas N. Frenkel
James H. Stark




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